iPhone always interrupts when copying photos or videos to computer and reports "Cannot connect to device"

Friends who use iPhone often encounter the situation where the system pops up an abnormal prompt "Unable to connect to device" and then the connection is interrupted when copying or cutting photos and videos using a data cable.

Apple phone connected to computer reports error "Cannot connect to device"

When copying photos and videos from an iPhone to a computer, the process always ends with an error. A single video or picture can be imported into the computer, but sometimes I don't know where the error is on the phone or computer. Often, the computer will report an error as soon as I start importing a video. I thought it was a problem with the data cable, so I changed several data cables. Both the original and counterfeit ones had this problem.

How to solve the problem of "Unable to connect to device" when connecting an Apple phone to a computer

Friends who use iPhone often encounter the system pop-up "" and then the connection is disconnected.

There are not a few netizens who have encountered this problem. Basically, as long as an Apple phone is connected to a computer, this problem will occur when transferring pictures or videos, especially larger mov files.

When copying files from iPhone,The system will convert the photos or videos to a compatible computer format by default. This will cause an error during the conversion process. Currently, due to the MOV video format problem, the error frequency during the transfer process is quite high. Especially for iPhone 11, iPhone 12, iPhone 13

Solution to iPhone 11 video transmission interruption:

Open iPhone'sset up, then selectphoto, scroll down to the bottom and findTransfer to or PC,, the default is "Automatic", select this option as "Keep Original", OK, you're done!


After the modification is completed, reconnect the phone to the computer. When transferring pictures or videos, there is no need to check compatibility and convert formats. The original files will be transferred directly.

5/5 - (1 vote)

Leave a Reply

Your email address will not be published. Required fields are marked *